We had the pleasure of working with Shelby when we were searching for a rental property while our new home was being built. Shelby made the process very easy, was very professional, and the service was fantastic. Any questions or concerns we had were handled right away, and if we sent an email or text it was returned usually within 5 minutes. My wife & I felt confident in her abilities and would definitely use her again if we are ever in the market.
In summer of 2017, I was ready to purchase my first house. I had real estate agents helping me look for the perfect new first time home. I wasn’t having any luck until I started working with Shelby! The first home she showed me I knew it was the one I wanted. Shelby made what seemed to be such a stressful time into something fun and easy to understand. Purchasing a home for the first time at 25 years old is overwhelming as everything is new and quite frankly hard to wrap your head around at first. So many documents and legal agreement I had never seen before. Shelby was amazing at helping me understand every step of the process with ease. She has an easy youthful and stress-free way of handling her clients. Shelby is young but is so knowledgeable about the real estate world and everything that is current and new in 2018. She is a fresh face and has a modern way of handling real estate affairs. Shelby is so proficient in using new up and coming technology to make the process of buying a house much easier than the old fashion “paper” ways. I was traveling Europe during the crucial time of buying my home, and it was a breeze to sign documents and complete the necessary paperwork with an online DocuSign program Shelby uses. I really appreciated having all of the tools to complete the process from the use of my cell phone. We all have busy lives and work schedules that make it difficult to arrange multiple meetings to sign documents. Shelby helped me set up my mortgage broker, all of the important Home inspections and legal requirements. We talked about how in high school, teachers should be teaching students what buying a home is all about… as it can be a new and overwhelming experience. Shelby made the process flawless! I am now in my dream home and couldn’t imagine working with anyone else as my real estate agent!
Shelby will most definitely be my selling realtor in the future, and I can’t wait because I know the process will be just as easy as the first! I will be recommending her to all of my friends and family!
My boyfriend and I had a great experience working with Shelby. Seeing as we had a stressful couple of months leading up to listing our house and selling she was patient and understanding the whole time. Shelby was not from the area we were selling or buying in yet she made sure to be educated on the area and knowledgeable on the market. We were selling our first home and it was a scary time for us, she walked us through every step seamlessly, we also bought our forever home as well. Buying and selling can be stressful and busy but with the help of Shelby we had a great experience overall. We are sad to stop working with her but very excited to move into our new home and start the next chapter of our lives. We will be using Shelby again when we go to buy our cottage in a few years!
Rebecca King – Oro Medonte
Shelby was great with understanding our needs and always catered to our busy schedules and even time zone differences (sometimes). She provided useful suggestions and tips to sell our house quickly, which was very important to us. We were very happy with the price our house sold for. My wife and I would certainly recommend Shelby to family and friends!
Treavor & Katherine Tuff – Singhampton
We wanted to use a local real estate agent as we are from out of town. We were recommended to Shelby through a friend and we are happy to have worked with her. She was professional, punctual and understood what we were looking for. She made our visits to Collingwood worth our drive. We were able to get exactly what we were looking for. We definitely recommend Shelby to anyone. We thank you Shelby for helping us find our perfect vacation home we’re our family can make many memories.
Paula Almeida & Paul Bulhoes – The Blue Mountains
Shelby made this process so easy. From checklists to keep us organized to constant emails to keep us in the loop with what is to happen next, her workmanship is bar none. I would highly recommend Shelby Elstone to anyone looking for a quick worry-free process when selling their house or buying.
Ryan Riffel – Wasaga Beach
Working with Shelby was seamless and straightforward. I appreciated how timely her responses were and how available she was. Shelby was collaborative and I felt she was actively working to help make our home sale and purchase a success. I don’t feel we could have expected anything more from an agent.
Kevin Paterson – Collingwood
Shelby Elstone made the purchase of my family home great! As an out of towner, she made me feel welcome and helped to understand any questions I had. She was always available day or night and made everything simple via text and email. I would recommend Shelby in a heartbeat.
Orry Baker – Collingwood
Shelby was amazing in helping us with the purchase of our first home! She was so knowledgeable and able to walk us through everything step by step. Her guide to buying a home that she provided us during our first meeting was an amazing resource to have. She was quick to respond to any and all of our inquiries and was ready to meet with us any day which was amazing with our crazy work schedules. She listened to everything we had to say and provide us with everything we were looking for. She was amazing! We trusted her with everything and she answered all of our questions and concerns with no judgment. She was so great!! Made us feel like we were working with a friend. Shelby made our first home buying experience amazing. We will be recommending her to all of our friends and family.
Jamie Way & Brock Peel – Victoria Harbour, Tay
As first time home buyers, we were unsure about the whole process of buying our home. Choosing Shelby Elstone as our agent was an excellent decision. As soon as we met Shelby we felt at ease. She was our guide from start to finish. Shelby is friendly, trustworthy and was an invaluable resource for us. We would definitely work with her again and wouldn’t hesitate to recommend her to others.
Laura & Rob – Collingwood
I happily found Shelby when she showed us our first property and we decided she was so professional and helpful that we chose her as our agent. We have no regrets and would happily use her services again. She even visited after we settled in with wonderful, personal housewarming gifts that were incredibly thoughtful. Thank you Shelby!
Leslie Evans – Flesherton
This was an excellent buying experience with Shelby as our agent. She helped in anything that was needed and her communication skills and timely responses were excellent. Shelby is very knowledgeable in all aspects of preparing an offer and closing the sale. Shelby was very helpful in looking after local details as we were purchasing from out of town. Excellent work! Thank You.
Kevin F Smith – Wasaga Beach
We appreciate all of Shelby’s help in securing our new home in Wasaga Beach. Shelby is friendly, professional, knowledgeable, and, went above and beyond by helping us connect with required tradespeople. Thanks Shelby!
Susan & Jeremy Sinclair – Wasaga Beach
Shelby was a wonderful agent. She put a lot of hard work and effort into finding us not only a place within our budget but also one we actually liked! We look forward to dealing with Shelby again next time!
Derek & Charlotte – Angus